Privacy Policy

We collect information you provide directly to us, including:

• Account details — name, email address, phone number, and password when you register.
• Booking & lead information — travel dates, destination preferences, group size, and other details you submit through our enquiry or booking forms.
• Payment information — processed by our third-party payment providers; we do not store full card numbers on our servers.
• Communications — messages you send us via contact forms, email, or our support channels.

We also automatically collect limited technical data — IP address, browser type, device information, and pages visited — to keep the platform secure and improve performance.

• To create and manage your account, and to process bookings and enquiries you submit.
• To communicate with you about your trip — confirmations, itinerary updates, and support requests.
• To send offers, promotions, or newsletters, where you have opted in (you can unsubscribe at any time).
• To detect, prevent, and investigate fraud, abuse, or security incidents.
• To comply with legal, tax, and regulatory obligations applicable to a travel services provider.

We do not sell your personal information. We share it only where necessary:

• Service providers — hotels, activity operators, and transport partners named in your itinerary, solely to fulfil your booking.
• Infrastructure & processing partners — including our database and authentication provider (Supabase) and email delivery provider, who process data on our behalf under confidentiality obligations.
• Legal requirements — where disclosure is required by law, court order, or to protect the rights and safety of Tourishq or our travellers.

We use essential cookies to keep you signed in and to remember your preferences (such as currency or destination filters). We may also use analytics cookies to understand how travellers use the site, so we can improve it. You can control cookies through your browser settings, though disabling essential cookies may affect site functionality.

We retain your personal information for as long as your account is active or as needed to provide services to you, fulfil the purposes described in this policy, and comply with our legal and accounting obligations. Booking records are typically retained for the period required under applicable tax and consumer-protection law.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account and associated personal data, subject to legal retention requirements.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, contact us at info@tourishq.com.

Tourishq's services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. Minors may travel as part of a booking made by a parent or guardian.

We use industry-standard technical and organisational measures — including encrypted connections and access-controlled infrastructure — to protect your information. No method of transmission or storage is completely secure, and we encourage you to use a strong, unique password for your account.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be indicated by updating the "Last updated" date above, and where appropriate, we'll notify you directly.